Building Knowledge-Based Chatbots with RAG in Generative AI
Building Knowledge-Based Chatbots with RAG
A knowledge chatbot answers questions using your company data. It does not rely purely on general training.
1) System Architecture
- User query
- Convert query to embedding
- Retrieve top relevant chunks
- Inject chunks into prompt
- Generate grounded response
2) Why This Reduces Hallucination
Because the model is forced to answer based on retrieved documents.
3) Enterprise Use Cases
- HR knowledge assistant
- Policy document chatbot
- Customer support AI
4) Summary
RAG transforms generic LLMs into domain-specific AI assistants.
